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Tutorial

      STEP 1   SELECTED PRODUCTS            

          Method 1                            

          Select products from Chinese e-commerce websites and copy the link to the product you want. Then paste the link into the search box of REELBUY.                            

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           Method 2                            

          Upload the product images that need to be purchased directly to this location.                            


                                     


                                     

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          Method 3                            

          Enter the product name in the REELBUY search box and select from the recommended products on Taobao, Tmall, JD.com, and 1688.                            


                                     

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          Tips:                    

                             

          1. Currently only support 1688, Taobao, Tmall, JD platform product information search.                    

          2. Other platforms (weidian, wechat seller, xianyu, yupoo, etc.), directly into “Looking for Goods” , fill out the order form manually.                    


                              


                 


                 

      STEP 2   SUBMIT A PURCHASING ORDER            

          Method 1                                

          Paste the website of the product details page in the REELBUY search bar, click search, and the system will automatically capture the product information. Then, manually select the color, size, and other information, and submit it to the REELBUY shopping cart or purchase directly.                                

          Method 2                                

          When purchasing the above platform products, if the “Fill in Purchase Order Page” appears, you need to independently fill in the product order information and click “Add to Cart” or “Buy Now”.                                

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        Tips:                

                       

                       

        1. International logistics has restrictions on the delivery of some items, please pay attention to the restrictions and risk warning.                

        2. 1688 products have a minimum purchase limit, so please pay attention to the seller’s minimum quantity set.                

        3. Item from Wediian, Wechat seller, Xianyu, yupoo website, directly into “Looking for Goods”, fill out the order form manually.                


                  


                  


                  

                 

      STEP 3   SETTLEMENT OF DOMESTIC EXPENSES            

        Settle the cost of goods and domestic postage, click submit, and generate a purchasing order.                                

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          Tips:                    

          1. Support multiple currencies and payment methods, including Paypal.                    


                              


                             


                              

          STEP 4   REELBUY REVIEWS ORDERS AND ORDERS                    

          After you submit the order and successfully make the payment, we usually review the order within 3-5 working hours. After the review is approved, we will place the order for you and wait for the merchant to ship it. The domestic logistics cycle is generally about 3-5 days.                        

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          Tips:                    

          1. You can contact the purchaser through "User Center" - "My Orders" - "Message" if you have any additional requirements or details during the order process.
                              


                             


                              


                              

          STEP 5   REELBUY QUALITY INSPECTION AND STORAGE                    






          Quality control will be carried out and items will be stored in the warehouse. You can check the status of your products by accessing “My Account” and selecting “Orders”/“Warehouse”.                        

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              Tips:                            

              1. When signing for quality inspection, REELBUY will strictly adhere to the inspection criteria and take pictures of the items for you to view, if we find any problems, we will give you feedback and help you solve them.


                                          


                                          


                                          

              STEP 6   PAY INTERNATIONAL SHIPPING FEES                            

          Enter the “User Center” - “My Warehouse” to submit a package waybill, fill in the shipping address, select the logistics method, settle international freight service fees, customs clearance fees, and other related fees. If there are requirements for unpacking, reinforcing, or removing labels, you can also check the corresponding services. We will package and ship according to your requirements.                            

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              Tips:
                                         

                                         

            1. 100 days free storage service at REELBUY warehouse.                        

            2. Purchase more items and ship together, saving you more international shipping costs.                        

            3. Some products are subject to shipping restrictions, REELBUY has screened the available logistics routes for you, you can choose from them!                        

            4. International shipping costs are calculated based on the estimated weight of the items, the shipping method selected, and the shipping area.                        

            5. The difference in shipping costs will be refunded to your REELBUY account after shipment.                        


                                   


                 


                 


                 

            STEP 7   REELBUY OUTBOUND SHIPPING

          After the package is sent out, you can track your package in “My Account” - “Parcel”.                                

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                         Tips:

                    1. REELBUY can provide services related to remove packing/strengthening/insurance, and you can choose value-added services according to your needs.

                    2. In the process of sending international parcels, accidents may occur with a small probability, such as time delay, tax duty, damage, seized and lost, etc. REELBUY is unable to control and avoid service quality and unexpected problems of third-party logistics providers and national customs, but in the spirit of responsible customer service, REELBUY will inform and warn in advance according to the conditions of each route and country. And to actively assist with issues as they arise.