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Business type Purchasing business Disclaimer for purchasing agents

reelbuy is committed to eliminating all your worries about international online shopping. In order to ensure that the goods you purchased can be received smoothly, we will have corresponding processing standards for the goods that have arrived. Since Taobao and other similar websites may have illegal commercial practices, please shop with caution; the following special circumstances are deemed to be your consent and follow-up operations. If you have any doubts, please contact customer service staff to verify when submitting the order.


1. Sensitive goods:


Containing essential oils, care fluids, lubricants, batteries, glue and other sensitive items, in order to ensure your normal delivery, we will take them out for you.


2. Customs policy:


Containing brands, large amounts of liquids\powders, live goods, food\drugs, etc. may be subject to certain shipping risks due to customs policies. If the consequences arise from the above risks, this site is not responsible for customs clearance and bears relevant legal responsibilities.


3. Unable to inspect the goods professionally:


If you purchase electrical appliances, brands, tickets, cards, models and other products, we will not be able to conduct professional (quality, authenticity, integrity, etc.) inspections for the goods you ordered; when inspectors inspect the goods, they can only check whether the appearance of the goods is intact and whether the accessories are complete, but they cannot turn on the machine to check whether the goods have quality problems.


4. Fragile goods:


Containing ceramics\glass products, irregularly shaped goods (wipers, car fenders, etc.), etc., the goods may be worn and broken during transportation. Please purchase with caution. We guarantee the integrity of the goods before shipment, but if the goods are damaged during the delivery process and are judged as fragile by the logistics, the resulting losses shall be borne by you.


5. Customized goods:


If the order you submit is a customized product, it is recommended that you negotiate with the merchant. Order the product according to your ideas and creativity. After successfully negotiating with the merchant, you need to provide the Wangwang, contact information or code to contact the merchant. We cannot conduct professional inspections for such products, and you will be responsible for any losses incurred.


6. Deposit order:


Due to the regulations of Taobao sellers, deposit orders cannot be cancelled after being placed, and you will need to follow up on the information released by the seller to make up the balance before the product can be shipped. If the balance is not paid within the deadline, the deposit will not be refunded.


7. Low seller reputation:


It is recommended that you choose a store with more than three hearts and a Taobao deposit to purchase products. Stores with low merchant reputation and no insurance premium may have disputes such as sellers not shipping, false shipping, after-sales service, and rights protection. You will be responsible for any losses incurred.


8. "CD" and "hand-made" products:


Since "CD" and "hand-made" products have high collection value, in order not to affect the user's collection, the inspection standard for such products is to inspect the products without removing the plastic bag. Only the appearance can be inspected for damage, and the details of the internal parts cannot be verified. The risks incurred will be borne by you.


If the order you submit has the above risks, we will regard you as having read and accepted the above terms. Please be sure to read them carefully. Reelbuy reserves all rights of interpretation!